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This article is part of Life Sciences Review's Innovation Insights series featuring expert contributions nominated by our subscribers and reviewed by our editorial team.

Eri Quesada, Marketing Manager,  Macrogen Europe

Macrogen Europe: The House of Sequencing

Eri Quesada, Marketing Manager , Macrogen Europe

The European branch of Macrogen Inc. has advanced its contribution to the sequencing industry. Macrogen Europe is renowned for its customizable sequencing options and high-quality standards, but its ambition extends further. By partnering with prominent firms such as Illumina, Thermo Fisher, PacBio, Oxford Nanopore, Watchmaker, TWIST, Agilent, and others, Macrogen Europe has become a central hub for sequencing solutions.

Providing a wide array of sequencing solutions under one roof is merely the starting point. Through collaboration with partners and customers, Macrogen Europe provides a platform for learning about the latest innovations in sequencing. It delivers updates on sequencing technology directly from its partners and shares genetic discoveries from its customers.

"The House of Sequencing" is the name of the YouTube channel where viewers can learn about advancements in sequencing technology and recent genetic discoveries.

  • “We believe that video content is the most approachable and direct way to connect with our customers”, says Eri Quesada, Marketing Manager at Macrogen Europe.


Partnership is Paramount

During the European Society of Human Genetics (ESHG) conference 2024 in Berlin, Macrogen Europe strengthened bonds with its partners to create the first series of clips to learn about the latest updates that major suppliers in the sequencing industry bring to ESHG.

Macrogen Europe is a hub for sequencing solutions, fostering collaborations to meet diverse customer needs. By partnering with industry leaders like Illumina, PacBio, Oxford Nanopore Technologies, Thermo Fisher, Agilent, TWIST, and Watchmaker, we access state-of-the-art technology and equipment. Regular training sessions with our partners keep our team updated on the latest products and innovations. These partnerships enable us to undertake projects of varying scales and complexities, offering tailored sequencing solutions that match our customers' needs and budgets.

Value Proposition and Research Focus

Our customers include researchers, hospitals, and biotech firms. Many researchers face challenges keeping up with rapid advancements in sequencing technology, often feeling uncertain about their options. At Macrogen Europe, our primary goal is to cultivate knowledge and solve problems.

Our team consists of dedicated scientists with MSc and PhD qualifications who are passionate about sequencing and continuously updating their expertise. This ongoing learning is crucial as we aim to offer well-informed guidance to our customers.

From our lab technicians to our consultants, Macrogen Europe receives training directly from its partners to keep our team updated on the latest advancements.

Our Services

Our collaboration with top sequencing suppliers allows us to provide a comprehensive range of services. We adhere to stringent quality standards, evidenced by our ISO certifications (ISO9001, ISO27001, and ISO17025), ensuring robust quality management while prioritizing privacy and security.

Macrogen Europe operates through two main departments: Sanger Sequencing and NGS (Next-Generation Sequencing).

Having a variety of sequencers, kits, and pipelines is meaningless if we don't understand our customers' specific research needs.


Sanger Sequencing

This essential technique is the cornerstone of everyday laboratory operations for researchers. At Macrogen Europe, researchers can customize their sequencing needs through our user-friendly online platform, submitting plates with up to 6 primers. Our barcode service speeds up sample submission, with results typically available within 24 hours. We also offer a convenient pick-up box service for sample collection, streamlining the process for our customers.

NGS (Next-Generation Sequencing)

Our consultancy services specialize in NGS, with a sizable team spread across Europe offering free consultations to support research projects. We assist researchers in selecting the best options for their projects and facilitate sample submission. We offer a variety of NGS services, including Whole Genome, Whole Exome, Transcriptome, Single Cell, and Metagenome sequencing. Our state-of-the-art platforms, such as NovaSeqX, NovaSeq 6000, and MiSeq from Illumina, allow us to process around 1,500 samples weekly, generating 10 terabytes of data and ensuring a swift turnaround time.

Future Outlook

As a service provider, we are committed to staying updated with advancements in sequencing technology and maintaining strong partnerships with industry leaders to meet our customers' evolving needs. Our future involves expanding our facilities and embracing new services. However, at Macrogen Europe, our focus remains customer-centric, aiming to simplify our customers' lives. We continually enhance the customer experience through personalized support by understanding the requirements of our customers’ project. By investing in cutting-edge technology and our dedicated team we aim to stablish long-term relationships with customers and partner to drive forward the future of genomics research together.

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